Privacy Policy
We value your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have on our marketplace.
Manage your data
Download your information, update preferences, or delete your account from settings.
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Information we collect
Information you provide
When you create an account, place an order, contact support, or interact with the platform, we may collect:
- Name
- Email address
- Mobile number
- Delivery addresses
- Uploaded designs or artwork
- Order details
- Messages sent to support
Vendors and partners
For vendors and partners, we may also collect:
- Business details
- Verification documents
- Payout information
Payment information
Payments are securely processed through trusted payment providers such as Razorpay.
We do not store:
- Card numbers
- CVV
- UPI PINs
- Banking passwords
We only store transaction references and payment status required for order processing.
Information collected automatically
We automatically collect certain technical information including:
- IP address
- Browser and device information
- Login activity
- Cookies and session data
- App and website usage information
This helps us improve security, performance, and user experience.
How we use your information
We use your information to:
- Create and manage your account
- Process and deliver orders
- Provide customer support
- Prevent fraud and abuse
- Improve our platform and services
- Send important updates and notifications
- Comply with legal obligations
We only collect information necessary to operate our services responsibly.
Data security
We use industry-standard security measures including:
- HTTPS encryption
- Secure authentication systems
- Encrypted sensitive data
- Access controls
- Rate limiting and monitoring
While we work hard to protect your information, no platform can guarantee absolute security.
Your rights
Depending on applicable laws, you may have the right to:
- Access your information
- Update or correct data
- Download your data
- Delete your account
- Withdraw consent for optional processing
You can manage most information directly from your account settings.
For privacy-related requests:
privacy@impromptuindian.comData retention
We retain information only for as long as necessary for operational, legal, tax, security, and compliance purposes.
Certain records may be retained where required by law or for fraud prevention.
Children’s privacy
ImpromptuIndian is not intended for users under the age of 18.
We do not knowingly collect personal information from minors.
Updates to this policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
Contact us
If you have questions or concerns regarding this Privacy Policy or your data, contact us at:
privacy@impromptuindian.com